Corporates Service Section is responsible for the following units, Committee and Secretariat Support, Labour Relations, Occupational Health and Safety, Skills Development, Human Resource Administration, Records Management, Employee Wellness Support, Auxiliary Services and Security Services.

The section is responsible for providing secretarial support to council and its committees, which covers the whole spectrum of decision management from the stage when the item is submitted to Council or its committees until the resolution has been taken and implemented

The duties of the Senior Labour Relations officer can be structured as follows: Case Management and Administrative duties.


  • Interpretation of the nature of cases through the studying of transcripts from the enquiry. Researching the caselaw and interpreting the reference of outcomes to the charges against the employees.
  • Preparations and submission of all documents in connection with charging, defending and/ or appealing against ruling/award.


  • To represent the Council at internal disciplinary enquiries, CCMA, Bargaining Council and Labour Court.
  • To analyse evidence, interpret specific Labour related policies, procedures, legislation as well as case law.
  • Preparation of an advice on the prospects of success should the Council wish to take the matter on review as well as implications thereof


  • To update and align policies with the legislative changes.
  • To provide advice to the Management and staff members on the implementation of Labour legislation, policies and procedures.
  • Preparation of the L.L.F meetings.
  • Preparation of relevant reports for portfolio committee and,
  • To conduct trainings for staff members with Labour related matters and during induction for newly appointed staff members.

The section is responsible with Occupational Health & Safety compliance according to the OHS ACT 85 of 1993, to provide for the safety and health of persons at work and in connection with the use of plant or machinery, the section further provides for the protection of people other than people at work (Visitors to the Municipality) from hazards arising out or in connection with the activities arising from within ZDM.

The primary function of the Training & Development Section is to promote the principles of lifelong learning within the ZULULAND DISTRICT MUNICIPALITY and undertakes to develop a comprehensive Skills Development Programme that will transfer skills to all employees, to make them competitive in the global economy and to ensure compliance with the skills development act and other legislative mandates. The Municipality allocates financial and material resources to equip both councillors and employees with skills that will give effect to its vision. Such programmes include Employee Study bursaries, Council Skills support programme, Mayoral Unemployed youth bursary programme and Unemployed graduate’s programme.

The Human Resources Administration Section deals with the following:

  • Facilitation of recruitment and selection processes
  • Employee Induction
  • Engagements and termination of staff
  • Employee benefits administration
  • Processing of staff exit claims
  • Personnel information Management
  • Job Evaluation Processes
  • Employment Equity
  • Leave Management

Records Management Section keep records to ensure that the Zululand District Municipality Council secures sound records management, this is fundamental for good governance, effective and efficient administration of municipal records.

The section facilitates the Employee Assistance Programme (EAP) which is designed to assist in identifying and finding resolutions to problems affecting employees. These problems are not limited to health, family, financial, alcohol and drug use, emotional, stress and other personal concerns which may adversely affect employee’s performance.

The component is responsible for building and maintenance of all municipal buildings including but not limited to satellite offices, water treatment works, sewer treatments plants.

The Security Services is, among other things responsible for the following:

  • Protection of the ZULULAND DISTRICT MUNICIPALITY’s Infrastructure.
  • Ensure the safety of the ZDM employees within the working environment and secure the provision of close protection to the principals of ZDM.


The Prince Mangosuthu Buthelezi Airport is located within the Zululand District Municipality under Ulundi Local Municipality, and it is Managed by Zululand District Municipality.

Airport Manager: Michelle Thompson – Green

Airport Category: Cat 2 and currently busy with Cat 4 upgrades
Contact Details: 082 902 6029
Runway: 23/05
Runway Length: 1700m x 22m
Runway Lights: Available
Papi Lights: Runway 23 only
Airport Security: Available 24 hours
Fire & Rescue Hours of Services: 07:30 – 16:00 Monday – Friday, after hours services & weekends available on request through the Airport Manager

Resources for (ARFF) Airport Rescue & Firefighting

  • 1 X Rapid Response vehicle with Rescue equipment & premixed foam
  • 1 x Artego Mercedes Benz fire engine with rescue equipment, Firefighting Foam & water.
  • 6 X Crew members + 1 Chief Fire Officer (Station Commander)

Airport Rescue & Firefighting Services

Responsible to Preform the ff.

  • Aircraft Rescue & Firefighting operations
  • Perform fire prevention within the Airport
  • Respond to emergency medicals within the Aerodrome
  • Conduct daily Runway inspections
  • Conduct Apron Inspections
  • Rescue vehicle inspections
  • Rescue equipment inspections
  • Airside escorts for visitors & construction or maintenance teams
  • Care & maintenance of all Rescue vehicle’s
  • Monitor the backup Secondary power supply for Diesel levels & maintenance.


The disaster risk management function and DMC in the municipality resort under the Corporate Services Department of the Zululand District Municipality. Zululand District Municipality Disaster Management Centre was established in 2006 and is fully operational. It is located at the Prince Mangosuthu Buthelezi Airport in Ulundi.


The Disaster Management Centre operates 24/7. Disaster Management Centre Contact numbers 035-870 1128 /30, Toll free number: 0800 777 547.
Disaster Management Teams are divided into two working Day shift and night shift. During weekends, one shift remains on standby and during the public holidays both teams remain on standby (one shift standby during the day and the other shift standby at night).

GPS COORDINATE: LA 28,315698 – LO 31,418066


The Zululand District Municipality prepared the Level 1 Disaster Risk Management Plan, in which the scope, objectives, management issues and other elements pertaining to disaster management are outlined. The Plan aims to achieve the following objectives:

  • Serve as the foundation and guide for local municipal disaster risk management planning and risk reduction ;
  • Mitigation of impacts; preparedness for effective response to disasters.
  • Minimize loss and property damage, and quick recovery from the impacts.

The Plan articulates actions to prevent and mitigate disasters and how risk reduction measures are dealt with in the long-term and managing emergencies in the shorter term, including aspects of preparedness, response, and recovery. Provision is also made for the periodic reviews and updates of the plans.

The Plan establishes the arrangements for disaster risk management within The Zululand District Municipality and has been prepared in accordance with the requirements of the Disaster Management Act, 57 of 2002 (the Act).
The Plan should be read in conjunction with The Zululand District Disaster Management Framework as well as Provincial and National legislation, policy, and guidelines. The Plan is a living document, being a collation of information and inputs received from different stakeholders and needs to be constantly reviewed and updated.



Communication and stakeholder participation in disaster risk management in the Zululand District Municipality is executed through a consultative process, education and public awareness, initiated by the Zululand District Municipality Disaster Management Function.
These processes includes the development of disaster risk management information leaflets, training programmes, media, and local-level meetings with disaster risk management role players, including non-governmental institutions ( preferably invited / co-opted on the local disaster management committee) and the Local Traditional and Community Leaders, Schools, Clinics and Communities.


Project to deal with the Lightning hazard has been developed and included in the Integrated Development Plan of the Municipality i.e implementation of lightning conductors in vulnerable communities.


Zululand District Municipality has got two utility trucks that were granted by the Traditional & Local Government that can be utilised in case of any disaster related incidents. Zululand District also bought the following equipment for the status of readiness: Mini Fire engine with 2000L Water tank and 400L Foam capacity, 2 x 500l Skid units, 2 x 600L Firefighting trailers and Rapid Response vehicle with Jaws of Life.

Relief Material

Relief material distribution is constantly distributed as when required to all ZDM local municipalities to meet the needs of the victims that were affected disasters, or any incidents or hazard threatened the community as follows: –

  • Blankets
  • Food Parcels,
  • “Box B” (Kitchen utensils)
  • Plastic sheets and
  • Tents.


The centre is exercising its power and performs its duties subject to the Integrated Development Plan and the direction of Zululand District municipality council acting with the national and disaster management frameworks. It is also the responsibility of this centre to liaise and coordinate its activities with the provincial disaster management centre and to assist in preparation of regular review and updating of disaster management plans and strategies. The centre is also giving guidance in the municipality area to assess and prevent or reduce the risk of disasters.


The ICT unit’s function is to provide technology vision and leadership for developing and implementing ICT initiatives that aims to improve cost effectiveness, service quality and business development in a dynamic environment.
Furthermore, the ICT unit’s role is to also provide an advisory, strategic, developmental and management service in order to maintain and control the organisation’s information and communication technology systems and resources for Zululand District Municipality ensuring the compliance, availability, continuity and security of the Municipality’s data and services.


What is ICT
ICT (information and communications technology – or technologies) is an umbrella term that includes all the technology, communication devices or applications encompassing integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, satellite systems, middleware, storage, various services and audio-visual systems, which enable users to access, store, transmit, and manipulate information.
Why ICT Infrastructure
Today, the new ICT landscape is rapidly changing. This relates to outsourcing non-core business activities, process optimization, rethinking infrastructure strategy and maintaining IT infrastructure for delivering measurable business value. Innovative ICT services should support your business and help become more responsive to your current needs.
Data Centre
Provision of expert advice and recommendations on: migration strategies, future data centre operating and governance models including best practices such as ITIL. Assistance with key strategic documents. Provision of services to assist with actual migration activities. Provision of services associated with data centre operational activities including delivery “as a service”.

End User Computing
Installation, configuration and maintenance, includes ordering equipment, delivery, installation of operation systems and decommissioning of existing equipment.

Role of ICT

  • To provide an effective and developmental ICT service to all users.
  • To meet all ICT requirements of the Municipality through effective use of service providers.
  • To facilitate acquisition and utilization of hardware and software.
  • To maintain and service ICT equipment on a regular basis.
  • To manage provision and maintenance of ICT infrastructure.